Thursday, November 10, 2011

Web-based Technology and Employee Learning and Development (ELD)


An information system really help organization a lot, many things can be done easily and efficient. From the topic I learn, that is “Web-based Technology and Employee Learning and Development”. A system may consist many components. Swanson (1987) proposed a five-step technical training system model which is includes analysis, design, development, implementation and evaluation. However, in the information system, it will help in record every employee’s personal information, the training course, training transfer, and program evaluation.

When I learn this topic, it makes me remember that the system that used by the company which I attached to join their internship program. They have conduct many training to their staff either foreign worker or local employee. HR department will record their staff training record, their pre-test and post-test result. It is very important to record the training record so that it can make a reference to the upper management to make some decision.
However, all training they conduct is classroom type training. They only use their system to record their worker’s training record, personal detail and their percentage of KSA enhancement. Thus, I think that of the company want to use ELD system, the cultural of the company is very important.

The ELD system needs to support by the decision of upper management, their budget, and learning culture in the organization. It is important to create a learning culture in an organization by let them have self directed learning when use computer to learn. Serrat (2009) stated that a learning organization influence effectiveness in develop organizational.

I think that in the future, the ELD system will become more popular if compare to traditional paper-based ELD system because of their advantages.


Serrat, O. (2009). Building a Learning Organization. Knowledge Solutions, p.46- 53

Swanson, R.A. (1987), “Training technology system: a method for identifying and solving training problems in industry and business”, Journal of Industrial Teacher Education, Vol. 24, pp. 7-17.